Privacy Policy
This Privacy Policy explains how www.innist.com (referred to as the “Site,” “we,” or “us”) collects, uses, and shares your Personal Information when you visit or make a purchase from our Site.
Collecting Personal Information
When you visit our Site, we gather information about your device, your interactions with the Site, and the data needed to process your purchases. If you contact us for customer support, we may collect additional information. "Personal Information" refers to any data that can uniquely identify an individual, as outlined below:
Device Information
- Examples: Web browser version, IP address, time zone, cookie data, viewed products, search terms, and site interaction.
- Purpose: To properly load the Site and analyze usage to optimize the user experience.
- Collection Method: Automatically collected using cookies, log files, web beacons, tags, and pixels.
- Disclosure: Shared with our processor, Shopify, for business purposes.
Order Information
- Examples: Name, billing and shipping addresses, payment information (including credit card numbers), email, and phone number.
- Purpose: To fulfill orders, process payments, manage shipments, provide order updates, verify fraud risks, and share product-related information based on your preferences.
- Collection Method: Directly collected from you.
- Disclosure: Shared with our processor, Shopify, for business purposes.
Customer Support Information
- Purpose: To provide effective customer support.
- Collection Method: Directly collected from you.
Sharing Personal Information
We share your Personal Information with third-party service providers to support our services and meet our contractual obligations. For instance:
- We utilize Shopify to manage our online store. You can read about how Shopify uses your Personal Information here.
- We may also disclose your Personal Information if required by law, to respond to legal requests such as subpoenas, or to protect our rights.
Behavioral Advertising
As noted, we use your Personal Information to deliver targeted ads and marketing communications that may interest you. For example:
- Google Analytics helps us understand customer behavior on our Site. More information can be found here, and you can opt out of Google Analytics here.
- We share data about your Site usage, purchases, and interactions with our ads across other websites with our advertising partners, using cookies or similar technology.
For more about targeted advertising, visit the Network Advertising Initiative’s educational page.
Do Not Sell or Share My Personal Information
As described in this Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this to show you ads on other websites that are more relevant to your interests and for other reasons outlined in this Privacy Policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities.
If you would like to exercise this opt-out right, please follow the instructions below:
- If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt out of activities that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Opting Out of Targeted Advertising
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Alternatively, you can opt out of some services using the Digital Advertising Alliance’s opt-out portal.
Using Personal Information
We use your Personal Information to provide services, including:
- Offering products for sale,
- Processing payments,
- Managing shipping and order fulfillment,
- Keeping you informed about new products, services, and offers.
Retention
We retain your Personal Information for as long as necessary unless you request its deletion. For more details about your rights, refer to the ‘Your Rights’ section below.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for legal reasons. The last update was on January 4, 2024.
Contact Information
For more information about our privacy practices or to make a complaint, contact us via email at support@innist.com.
If you’re unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.